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None of these are a reason to lose your benefits.
Freeze your membership
and keep your discount, continuity and all your Loyalty benefits.
With freezing, you stay in control.
How to Freeze Your Loyalty Membership
In the app.
1
Click on
“Active Membership”
2
Select
“Freeze Membership”
3
Choose
The number of days and confirm.
That’s it. Your membership is paused instantly, in less than 10 seconds.
Up to 24 Freeze Days Per Year
Freeze your membership directly in the Non Stop Fitness app and use up to 24 days per year.
*Freezing days were available exclusively as part of a promotional campaign until July 16, 2025, and again from December 29, 2025. Memberships purchased between July 17 and December 28, 2025 did not include this benefit. As of January 27, 2026, these memberships are eligible to receive 2 freezing days per month (up to a maximum of 24 days), without retroactive accrual.
FAQ:
Why should I freeze/pause instead of cancel?
Because you keep your discount, your membership status, and your price.
How do I freeze my membership?
Your membership freeze is activated through the app and can start the same day.
Can I use all my days at once?
Yes,
you can use all available days in one period or split them.
What if I change my mind?
You can cancel the freeze and reactivate your membership.
Does my billing date change?
Yes.
Your next payment shifts forward based on the number of frozen days.
Where can I see my remaining days?
In the app, under your membership details.
Can I freeze my membership at reception?
No,
freezing is available only through the app.
Do I lose my discount?
No,
your discount remains active.
When do I receive new freeze days?
You receive 2 days per month, up to 24 days per year.
Do unused freeze days carry over to the next year?
Yes.
Unused freeze days carry over, but the total number of available days is capped at 24. You continue to receive 2 new days per month until you reach that limit.
Can I freeze my membership during the billing period?
No,
freezing your membership is not possible during an active billing period.